1. SUBJECT AND ACCEPTANCE
These Terms of Use govern access to and use of Office Roots, a 3D virtual office that brings together real-time presence and avatars, zone-based voice and video, chat, and time tracking across multiple offices. By creating an account, accepting an invite, or using the service, you represent that you have read, understood, and agree to these Terms and to the Privacy Policy (v1.4). If you disagree, do not use the service.
2. DEFINITIONS
"Service": the Office Roots platform, including the web app, 3D scene, real-time communication, and time-tracking features. "Account": each user's personal, non-transferable registration. "Office": an organization's virtual environment, with members, map, chat, voice, and attendance isolated from all others. "Administrator": a user with the owner or admin role in an office. "User Content": messages, files, avatars, names, and other materials submitted by users.
3. ACCOUNT, ELIGIBILITY, AND SECURITY
3.1. The service is intended for professional use by adults, or by persons aged 16 and over in work or apprenticeship contexts, as permitted by applicable law.
3.2. You must provide a true name and email address and confirm your email to activate the account.
3.3. Passwords are personal and non-transferable. You are responsible for all activity under your account and must notify us immediately of any unauthorized use.
3.4. We may refuse, suspend, or terminate accounts with false data, duplicates created for abuse, or accounts created in breach of these Terms.
4. LICENSE
4.1. We grant you a personal, non-transferable, non-exclusive, revocable license to use the Service solely for professional and internal purposes while your account or office membership remains active.
4.2. You must not: (a) copy, modify, or create derivative works of the software; (b) reverse-engineer, decompile, or attempt to extract source code; (c) scrape data in bulk, monitor, or probe for vulnerabilities without written authorization; (d) resell, rent, sublicense, or offer the Service to third parties; (e) use the Service to build a competing product; (f) circumvent access controls, limits, or security measures.
5. OFFICES, INVITES, AND ROLES
5.1. Access to each office requires creating it or accepting an invite. Each office has its members, map, presence, voice, chat, and attendance isolated from all others.
5.2. The owner, admin, and member roles define what each user may do (invite, remove, manage attendance and maps). Administrators are responsible for inviting only authorized people and for managing access to their office.
5.3. We may refuse access or remove memberships upon suspicion of fraud, abuse, or legal requirement.
6. USER CONTENT
6.1. User Content belongs to whoever submitted it (or to the organization it relates to). Nothing in these Terms transfers that ownership to us.
6.2. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, display, transmit, and distribute such content solely as needed to provide the Service to your office.
6.3. You are solely responsible for the content you submit and warrant that you hold the necessary rights and that it breaches no law, third-party right, or these Terms.
6.4. You are responsible for backing up anything important: we do not guarantee permanent retention of messages, files, or maps.
6.5. We may remove or block access to manifestly unlawful, malicious, or non-compliant content, with or without prior notice depending on urgency, and inform the office administrator where appropriate.
7. ACCEPTABLE USE
You must not use the Service to: (a) commit or solicit unlawful acts; (b) publish defamatory, threatening, discriminatory, hateful, or violence-promoting content; (c) harass, stalk, dox, or embarrass other users; (d) produce, solicit, or share sexual content involving minors under 18 — a zero-tolerance matter we report to the authorities; (e) distribute viruses, malware, or malicious links; (f) send spam, phishing, or unsolicited bulk messages; (g) share third-party sensitive data without authorization, payment-card data, or identifiable health information; (h) impersonate any person, company, or Office Roots itself; (i) attempt to access offices, accounts, systems, or data without authorization.
8. ATTENDANCE AND WORKING TIME
8.1. Time-tracking features (totem, mirror, balances, absences, reports) are supporting tools. The employer or office administrator is solely responsible for labor-law compliance: enabling users, configuring schedules, holidays, handling hours, and keeping legally required records.
8.2. Time records only take effect after the office administrator enables the user.
9. AVAILABILITY AND MAINTENANCE
9.1. The Service is provided "as is" and "as available". We may suspend access in whole or in part for scheduled or emergency maintenance, provider instability, or security measures.
9.2. Voice, video, and screen-share quality depends on your connection and device. On restricted networks, some features may be unavailable.
9.3. We may release features as preview or experimental, duly identified, with no continuity commitment.
10. SUSPENSION AND TERMINATION
10.1. We may suspend or terminate accounts and access for breach of these Terms, abuse, fraud, security risk, or legal or judicial order.
10.2. You may close your account at any time via the in-app deletion option, without prejudice to the legal retentions described in the Privacy Policy.
10.3. Upon termination, your right of use ends immediately. We may delete associated content from live systems, except for rotating backups and legally required retentions. No termination scenario entitles you to compensation from us, respecting rights granted by law.
11. INTELLECTUAL PROPERTY
All software, trademarks, visual identity, texts, layouts, and other elements of the Service belong exclusively to the Office Roots owner and are protected by intellectual-property law. No rights are granted beyond the license in clause 4.
12. PRIVACY AND DATA PROTECTION
Personal-data processing follows the Privacy Policy (v1.4) and Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD). When you create an account or complete an invite registration, we record your acceptance of the current version of the Terms and the Policy. Each office's data is isolated and never shared across different organizations.
13. WARRANTIES AND LIABILITY
13.1. To the maximum extent permitted by law, we exclude implied warranties of merchantability, fitness for a particular purpose, and uninterrupted availability, preserving consumer rights under applicable law where relevant.
13.2. We are not liable for indirect damages, lost profits, or data loss arising from use or unavailability of the Service, except for willful misconduct or where the law does not allow limitation.
13.3. Where applicable, our aggregate liability is limited to any amounts paid by the office in the 12 months preceding the event.
14. CHANGES TO THESE TERMS
We may update these Terms to reflect changes in the Service or the law. Material changes create a new version with a fresh acceptance request. Continued use after the new version takes effect implies agreement.
15. GOVERNING LAW, VENUE, AND CONTACT
Brazilian law applies. For consumer relationships, venue follows the user's domicile as provided by law. Otherwise, the courts of the Service owner's domicile apply, unless the law provides differently. Questions, requests, and notices should be sent through the official support channel indicated in the app and in transactional emails.